Penny has everything you need and more to get your business off the ground and to the next level. But you already knew that, or why else would you be here? 😉

Continue reading below to see all the Thrive features Penny has to offer. You can also see a demo of Penny Thrive by scrolling to the bottom of this article!

Get a daily "to-do" list

Penny creates a task list for you, every day and prioritizes any tasks that are scheduled for that day or coming up that week. This way, when you promise your contact you're going to call them today, you actually do it. 😎

1. Automatically schedule reach outs for your newest prospects

Penny automatically creates an initial task for you as soon as you create a "prospect". When you make new friends, Penny helps you maintain those relationships as soon as possible. Now you won't lose track of all your potential customers.

2. Schedule a follow-up chat

Had a great conversation and looking forward to the next one? Penny is on it already! As soon as you've completed any task, Penny will ask you right way if you'd like to schedule another one for the future and then adds it directly to your roster.

3. Track your progress everyday

Need help tracking where you are at for the day? No problem. Penny has graphs that track exactly how much work you've done out of the tasks she's scheduled for you for that day. This gives you an extra push when you're close to the finish line!

Gain new potential customers everyday

On the prospecting page is where you'll see all your tasks, scheduled and completed.

4. Import all your mobile contacts

Have contacts on your phones that you want to add to the app? You can import your mobile contacts and also have the ability to view them in the web app.

5. Get new prospects generated for you everyday

Speaking of new prospects, once you import your mobile contacts Penny will funnel them right into your Daily tasks. Click here to find out just how you can flip this feature on and off. Everyday you will get a new set of fresh faces to chat with, keeping your day interesting and your prospect list new and exciting.

6. None of your prospects will ever fall through the cracks again

Nobody likes to feel neglected or forgotten! Whenever you haven't reached out to a potential prospect within a 2 week period since your last contact, Penny will add them to your Daily list. This way, all your contacts get an equal amount of love and never fall through the cracks only to be found months later 😬

Keep all your contacts organized without a spreadsheet

On the Contacts page is where you'll find all your contacts that you've added to the app.

7. A customized Customer Care Cycle

Penny creates touchpoint tasks for all your customers so you can keep track of their shipments and check in with them periodically. This will help bring your customer service to the next level and sustain a consistent and attentive relationship with your customers. Click here to learn more about how to create a Customer Care Cycle. 👈

8. Categorize your contacts for easy organization

Each of your contacts has a category whether they are prospects, customers, your downline, in another line, or not interested (for now 😉 ). Keep them filed and visible with the categorization feature. Click here to learn more about how to edit and organize your contacts.

9. Tag your contacts with products and labels

Even better, you can narrow down your search by adding tags to your contacts. Have a list of new moms or contacts with specific allergies? You can tag a contact with anything you can think of by creating a custom tag in Penny. Now you finally have a way of tracking all your "vegan", "new mom", and "allergic to nuts" contacts - just in case.

Create custom lists of contacts for your next big campaign

10. Easily curate contact lists for sales and promotions that you're holding

Have a sale on a line of special products? You can create a list of all your customers who have purchased any items in that line as well as any prospects who are interested in trying them. This makes campaigns so much easier instead of sifting through your contacts and their orders one by one.

11. Label your contacts with pre-existing or personalized tags

Got a few contacts who are new parents, have allergies whatever other unique traits you can think of? Penny has a feature where you can label all those users with your own personalized tag. When you make custom lists, you can exclude these users from the campaign too if it doesn't apply to them. Click here to learn how to create and filter tags your tags. 👈

Keep your contacts engaged with personalized content

12. Send your contacts links, videos, and visuals made by your Direct Sales Company!

Penny has a library of content just for you and your company. Is a prospect of yours interested in something specific? We got you. You can send them an informative video, reading, or picture via SMS, email, Whatsapp, or Facebook if you've added in their Facebook profile or whatever platform you communicate best with them.

13. Create scripts for specific tasks on your list

Have a spiel for each potential prospect that works time and time again? Penny's content feature allows you to save your own script right into the app and will suggest that script whenever you message a potential new prospect that is sent over to you in your daily to-do list. You can create a script for each task in Penny whether it's an autoship task, follow-up, check-in, box-opening, etc. 🤓

14. Know when your contact clicks and watches video content

Want to know if your contact actually reads or watches the stuff you send them? Penny has that power! Whenever your contact clicks and watches an informational video you send, you get notified on their contact card.

Now, instead of sending 10 "Have you watched it yet?" messages, you can be an intuitive associate instead of a badgering one. It's not magic, just Penny 😉

15. SMS Bulk message your contacts

Have an announcement to make to a group of your contacts? Easy. No more copy and paste. Simply select the script you want and multi-select the users you want to send it to.

Get tons of support from our specialized team

16. Dedicated live chat support

The Penny Support Team is available almost every day to help answer your inquiries LIVE. Just click the blue and white Penny head in the corner of your web app screen and punch in any inquiries you may have.

17. Video tutorials

Need some visuals to help you better navigate the app? There are tons of video tutorials available for your learning and viewing pleasure. Click here to access the help videos 👈

18. Help articles

The Penny Help Center has dozens of articles for you to choose from with numbered instructions, visuals and a search engine for you to look up any keywords that will help you find what you're looking for. Click here to access our help centre! 👈

*The product images shown are for illustration purposes only and may not be an exact representation of the product.

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