At Penny, we value our customers' needs and strive to provide excellent service every step of the way. Whether you have inquiries, require assistance, or are interested in exploring our product further, our dedicated team is here to help. To ensure a seamless communication experience, we have outlined all the essential details you need to get in touch with our amazing customer support and sales team. 🌟
How to contact Customer Support
If you have general questions or need support with your Penny account, our customer support team is available to help you. Here's how you can reach out to them:
Chat Support
Our chat support feature is designed for real-time communication, allowing you to connect with our team members swiftly. To initiate a chat, please follow the instructions below: 👇
Website version 💻
Log into your Penny account, and on the right-hand bottom of the screen you will see a chat bubble 💬 click on it and select Send us a message 📩
Mobile App version 📱
Log into your Penny account, select "More", select "Live Chat", tap on "Messages" and tap on the following icon: 👇
Email Support
If you prefer to communicate via email, you can reach our customer support team by sending a message to support@pennyapp.com. This option allows you to provide detailed information about your request or concern. Our team will review your email and respond to you as soon as possible.
Please note: we're a phone-free office!☎️
Our live chat is available 7 days a week, covering almost all of the 24hrs each day.
Our Penny Customer Support team members are real, friendly humans. We love answering questions, solving problems, and helping you build your business.
We don't offer phone support because we truly believe it wouldn't be possible to provide the same detail-oriented effective help over the phone.
Sales Inquiries
For customers interested in exploring Penny or discussing potential business opportunities, our dedicated sales team is at your service. Here are the two primary methods to get in touch with them:
Book a Sales Demo
We understand that seeing Penny in action can significantly enhance your understanding and decision-making process. To book a sales demo with our team, simply visit our website getpenny.com and navigate to the "Contact Sales" section. Fill in the necessary details, and submit the form. Our sales representatives will contact you via email.
Send an email
Alternatively, you can reach out to our sales team directly by sending an email to sales@pennyapp.com. This option allows you to share detailed information about your business needs, project requirements, or any other relevant details. Our sales team will carefully review your email and respond promptly, providing tailored solutions and guidance to help you make informed decisions.
The product images shown are for illustration purposes only and may not be an exact representation of the product.